A Former Hostage Negotiator's Guide to Active Listening

Listen to this podcast episode where we explore the art of negotiation and the power of active listening. Negotiation is an essential skill in both personal and professional life, and it requires a unique set of skills to master. In this episode, Kirk shares his insights and provides practical strategies for success in negotiations.

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Cyber Crime and Negotiator Response

Stephen McNeill

The demand for Negotiators to respond to hostage-taking and extortion has always existed but has risen dramatically over the last decade or so. The rise in extortion, and in particular cyber-extortion, is fuelled by the reliance on digital means for conducting business and maintaining an online presence. How a business responds to a cyber-attack will depend upon the nature and intention of the attack. Using a Hostage Negotiator has many benefits. Meaningful engagement with the cyber-criminal to prevent unintended escalation being just one.

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Application & Interview Preparation

Stephen McNeill

You may be seeking your first job, a new opportunity, or even a career change. Whichever it is, it will start with the completion of an application, online or paper, and will hopefully progress to an interview and job offer. Firstly, I will look at the application process and then, secondly, the interview process. I have looked at this from the perspective of a Hostage Negotiator. Why from this perspective I hear you ask. Well, Hostage Negotiation and job applications are both about identifying the wants and needs of the other side and through the skilled use of words, written and spoken, achieving influence in the decisions of others. In the Hostage Negotiation world, the goal is the safe return of a hostage; in the job application world, the goal is securing that job offer.